Yes, we ship all over the world! Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are! Orders processed here will take up to 2 to 14 business days to arrive depending if you are in Eastern or Western Canada. Overseas deliveries can take anywhere from 1 to 8 weeks.
Delivery details will be provided in your confirmation email.
We use Canada Post and UPS. You’ll be asked to select a carrier and delivery method at checkout.
If you are not satisfied with your purchase, we will exchange your item for an item of the same value or higher within 14 days. Please note that we do not issue refunds under any circumstances, we will make exchanges or a credit note that can be used solely on www.lemanoir.com.
The products should be returned at your cost in its original form with original tags. The item can’t be worn, altered or damaged. We reserve ourselves the right to refuse any exchanges or returns if the item(s) do not meet the criteria mentioned above. The items on sale are final sale at all times.
For hygienic purposes, all items in the Gelcare Starter Kit, gel polishes, swimwear and earrings are also final sale.
To facilitate the return of an item bought online, contact us though email at firstname.lastname@example.org.
From there, you can tell us why are exchanging a certain item and what you would like in return. It important to mention your name, order number and the reason for the exchange. We will then be able to give you the informations to send us back the order!
The exchange will be processed when we receive the order in-store. Please take note that we will not refund the shipping fees that were first charged to get your order to you, nor the fees for the exchange itself.
DUTIES & TAXES
Some of our products may be subject to duty payment depending on your country. If required, you will be responsible for paying the duties and taxes upon delivery. The shipping carrier may not deliver the package until payment.
You can contact us through our contact page! We will be happy to assist you.